Complaints received by Thomas Cook (and these are all real complaints!)

View previous topic View next topic Go down

Complaints received by Thomas Cook (and these are all real complaints!)

Post by Caryll on Wed Apr 29, 2015 12:54 pm

•On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food.


•They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax.


•We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.


•We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price.


•The beach was too sandy. We had to clean everything when we returned to our room.


•We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow.


•It's lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often needed to buy things during 'siesta' time -- this should be banned.


•No-one told us there would be fish in the water. The children were scared.


•Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers.


•I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts.


•The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun.


•It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair.


•I compared the size of our one-bedroom suite to our friends' three-bedroom and ours was significantly smaller."


•The brochure stated: 'No hairdressers at the resort.' We're trainee hairdressers and we think they knew and made us wait longer for service.


•When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners.


•We had to line up outside to catch the boat and there was no air-conditioning.


•It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.


•I was bitten by a mosquito. The brochure did not mention mosquitoes.


•My fiancée and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked.


rolling on floor rolling on floor rolling on floor

_________________
The best dog is the one you take home with you.

All that is gold does not glitter;
not all those who wander are lost;
the old that is strong does not wither;
deep roots are not reached by the frost - Tolkein
.
avatar
Caryll

Names of Dogs : Dempsey
Posts : 6933
Reputation : 167
Join date : 2014-01-08
Location : East Midlands

View user profile

Back to top Go down

Re: Complaints received by Thomas Cook (and these are all real complaints!)

Post by Lorraine on Wed Apr 29, 2015 6:25 pm

rolling on floor
avatar
Lorraine

Names of Dogs : Morgan, Tristan, Uther
Posts : 1087
Reputation : 17
Join date : 2014-07-21
Location : Newbury, Berkshire

View user profile

Back to top Go down

Re: Complaints received by Thomas Cook (and these are all real complaints!)

Post by Shisa on Thu Apr 30, 2015 10:42 am

Funny!

I sometimes wonder how people's minds work. When my sister and I were in Bali, we went up to see the volcano's but unfortunately it was a very misty, overcast day. Some tourist was bitching about not being able to see and that they should do something about the weather.
Are they that ******ed at home as well? Is it just being a tourist thing?
avatar
Shisa

Names of Dogs : Xan, Daisy, Rusty, Missy, Sheba, Spike, Pugsley, Axel, Coco, Lequita, Bruno, Gypsy
Posts : 2936
Reputation : 50
Join date : 2014-04-07
Location : South Africa

View user profile

Back to top Go down

Re: Complaints received by Thomas Cook (and these are all real complaints!)

Post by Caryll on Thu Apr 30, 2015 10:49 am

Shisa wrote:Funny!

I sometimes wonder how people's minds work. When my sister and I were in Bali, we went up to see the volcano's but unfortunately it was a very misty, overcast day. Some tourist was bitching about not being able to see and that they should do something about the weather.
Are they that ******ed at home as well? Is it just being a tourist thing?

rolling on floor rolling on floor

_________________
The best dog is the one you take home with you.

All that is gold does not glitter;
not all those who wander are lost;
the old that is strong does not wither;
deep roots are not reached by the frost - Tolkein
.
avatar
Caryll

Names of Dogs : Dempsey
Posts : 6933
Reputation : 167
Join date : 2014-01-08
Location : East Midlands

View user profile

Back to top Go down

Re: Complaints received by Thomas Cook (and these are all real complaints!)

Post by LyndaW on Fri May 01, 2015 8:06 pm

Thank you Caryll. Absolutely hilarious and gave me a laugh when I badly need one!

I don't doubt any of them, except the last one!
avatar
LyndaW

Names of Dogs : Kuchar
Posts : 4025
Reputation : 96
Join date : 2014-01-14
Age : 68
Location : Hampshire

View user profile

Back to top Go down

Re: Complaints received by Thomas Cook (and these are all real complaints!)

Post by Caryll on Sat May 02, 2015 7:15 am

LyndaW wrote:Thank you Caryll.  Absolutely hilarious and gave me a laugh when I badly need one!

I don't doubt any of them, except the last one!

Hmmm, you could be right!

_________________
The best dog is the one you take home with you.

All that is gold does not glitter;
not all those who wander are lost;
the old that is strong does not wither;
deep roots are not reached by the frost - Tolkein
.
avatar
Caryll

Names of Dogs : Dempsey
Posts : 6933
Reputation : 167
Join date : 2014-01-08
Location : East Midlands

View user profile

Back to top Go down

Re: Complaints received by Thomas Cook (and these are all real complaints!)

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum