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Tesco reduces blind woman to tears, as they refuse to serve her because she had her guide dog with her

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Tesco reduces blind woman to tears, as they refuse to serve her because she had her guide dog with her Empty Tesco reduces blind woman to tears, as they refuse to serve her because she had her guide dog with her

Post by Eleanor Fri Oct 17, 2014 3:38 pm

http://www.theguardian.com/education/2014/oct/17/blind-student-banned-from-tesco-for-taking-in-guide-dog

This is just disgusting. It wasn't just one cashier, but 'staff' in general. The other customers, trying to help her, were also shouted down. And to offer a £20 voucher as compensation for the distress she suffered? Wow.
Eleanor
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Post by Shisa Fri Oct 17, 2014 4:30 pm

That's strange. You wouldn't think people would be so ignorant or that it would escalate so badly?
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Post by Eleanor Fri Oct 17, 2014 4:32 pm

No, and it's inexcusable! sad
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Post by Shisa Fri Oct 17, 2014 4:48 pm

There are people that can't even find their own continent on a map so maybe there are people that don't know about guide dogs.
Someone should have known better though.
It does sound like she's only legally blind and not totally blind. They might have thought she was taking a chance.
Not that I'm excusing them. They should have begged forgiveness after finding out the truth.
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Post by Eleanor Fri Oct 17, 2014 5:33 pm

If they work in a store as big as Tesco, somebody there should have known that guide dogs are allowed in. sad

If I saw a dog wearing the 'guide dog' harness, I'd sooner err on the side of caution and accept them, rather than discriminate against somebody. Although it's a shame that some people do take advantage.

Yes, they definitely should have offered a better apology!
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